From strategy+business
Adam Lai and Matt Kuperholz
“An AI-enabled future might sound impossibly Jetsons-like, but the time when AI can respond with better, faster, more accurate decision making than human beings is already here. Want to use powerful insights from the customer-facing experience of your entire sales force? AI can help do that. Want to harness that information to successfully cross-sell, upsell, make personalized recommendations, reliably predict customer needs, and increase the overall stickiness of your customer relationships? AI can help do that, too.”https://www.strategy-business.com/blog/Five-Standards-for-Responsible-AI-Use?gko=a2f1c&utm_source=itw&utm_medium=20181212&utm_campaign=resp
